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DekuSMS

Troubleshooting Deku SMS​

If you encounter issues while using Deku SMS, the following troubleshooting steps may help resolve common problems.

1. Installation Issues​

  • Problem: Unable to install Deku SMS from F-Droid or Google Play Store.
    • Solution:
      • Ensure your device meets the minimum system requirements for the app.
      • Check your internet connection and try again.
      • Clear the cache and data of the Play Store/F-Droid app, then attempt the installation again.

2. App Crashes or Freezes​

  • Problem: The app crashes or becomes unresponsive.
    • Solution:
      • Restart your device.
      • Clear the app cache by going to Settings > Apps > Deku SMS > Storage > Clear Cache.
      • If the problem persists, consider reinstalling the app.

3. SMS Not Sending or Receiving​

  • Problem: Unable to send or receive SMS messages.
    • Solution:
      • Ensure you have a stable mobile network connection.
      • Check if you have set Deku SMS as your default SMS app.
      • Verify that your phone number is correctly configured in the app settings.
      • Check if your phone's SMS service is active by sending a test message using another SMS app.

4. Issues with End-to-End Encryption​

  • Problem: Unable to send encrypted messages.
    • Solution:
      • Ensure both you and the recipient have Deku SMS set as your default SMS app.
      • Confirm that both devices are online and have internet connectivity during the key exchange.
      • Check for any software updates for Deku SMS and update to the latest version.

5. Forwarding Messages to Cloud Fails​

  • Problem: Incoming messages are not being forwarded to the configured cloud server.
    • Solution:
      • Verify that your device has an active internet connection.
      • Check the cloud forwarding settings in Deku SMS to ensure the correct URL and credentials are entered.
      • Look for any server-side errors or issues in the cloud service that could prevent message receipt.
      • Review logs (if available) to troubleshoot specific errors.

6. SMS Gateway Issues​

  • Problem: Problems with using your phone as an SMS gateway.
    • Solution:
      • Ensure you have correctly configured RabbitMQ or any other messaging queue service.
      • Verify that the gateway settings in Deku SMS are accurate and that the messaging queue server is running.
      • Check if the messages are being sent in the correct JSON format as specified in the documentation.
      • Monitor the callback responses for any error messages indicating what might be wrong.

7. General Connectivity Issues​

  • Problem: Frequent connectivity issues when using the app.
    • Solution:
      • Switch between mobile data and Wi-Fi to see if the problem persists.
      • Restart your device's network connection by toggling airplane mode on and off.
      • Reset your network settings if necessary (note that this will erase saved Wi-Fi networks and Bluetooth connections).

8. Feature Requests or Bugs​

  • Problem: Missing features or discovering bugs.
    • Solution:
      • Check the official Telegram channel for updates or ongoing issues.
      • Submit a bug report or feature request on the Deku SMS GitHub page.
      • Provide as much detail as possible, including steps to reproduce the issue, screenshots, and device specifications.

9. Support and Community Help​

  • If you continue to experience issues, consider reaching out to the Deku SMS community on Telegram or GitHub for assistance. Many users and developers may provide insights based on their experiences.

If you encounter issues not covered in this section, please provide feedback or ask for support in the Deku SMS community to enhance the app's troubleshooting resources.